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e-Housing: Online Reservations for Group Events
Learn how corporate, association and third-party planners benefit from using an online group reservation management system to provide housing for small meetings and citywides.
A White Paper by Passkey
Introduction: The Housing Challenge
Managing housing for meetings and conventions is all too often a labor-intensive, error-prone process that results in costly fees for failing to fulfill hotel room block contracts. Compounding the problem, attendees whose housing needs are not met become dissatisfied customers, even if the event was perfect. In short, housing can be a headache.
Since the first online registration and group reservation tools emerged in the mid ’90s, meeting and event planners have been refining the process for managing housing more efficiently and effectively using a single, integrated system. Applying industry best practices in combination with the latest technology can yield immediate results — saving time, eliminating errors, improving customer service, and reducing attrition.
Founded in 1998, Passkey International was one of the first online housing companies to pioneer web-based group reservation management. Passkey has become a best-in-class housing solution that not only streamlines the housing process but also enhances attendee marketing.
This white paper explores how an e-Housing solution such as Passkey enables planners to eliminate manual data entry, manage room blocks in real time, minimize book arounds, reduce attrition exposure and negotiate better hotel rates to produce more profitable and satisfactory events. As each “Case in Point” illustrates, meetings of all sizes can benefit from online group reservation management.
Excerpt from "e-Housing: Online Reservations for Group Events," A White Paper by Passkey. Copyright 2007 Passkey International Inc., Quincy, MA. |
